Privacy policy

Privacy Policy

This Privacy Policy describes how leonlashes.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@leonlashes.com or by mail at:

Leon Lashes
41 Maple Valley Rd, Vaughan, ON L6A 0X9, Canada

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

  1. Device Information

    • Purpose of Collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
    • Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a Business Purpose: Shared with our processor Shopify.
    • Personal Information Collected: Version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and Site interactions.

  2. Order Information

    • Purpose of Collection: To provide products or services to you, process payment information, arrange for shipping, provide invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and, if applicable, offer related products or services.
    • Source of Collection: Collected from you.
    • Disclosure for a Business Purpose: Shared with our processor Shopify, sales channels, payment gateways, shipping, and fulfillment apps.
    • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

  3. Customer Support Information

    • Purpose of Collection: To provide customer support.
    • Source of Collection: Collected from you.
    • Disclosure for a Business Purpose: [Specify if you share with any vendors used to provide customer support.]
    • Personal Information Collected: [Specify any additional information collected as needed.]

Minors

The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements and marketing communications we believe may interest you.

  • Google Analytics: Helps us understand customer use of the Site. More on Google Analytics.
  • Shopify Audiences: Allows us to show ads on other websites through Shopify’s ad partners.

For more information on targeted advertising, you may also visit the NAI’s educational page.

Opting Out of Targeted Advertising:

Using Personal Information

We use your Personal Information to provide our services to you, including processing payments, shipping orders, and notifying you about new products, services, and offers.

Lawful Basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the EEA, we process your Personal Information under lawful bases including consent, performance of contract, compliance with legal obligations, protection of vital interests, public interest tasks, and legitimate interests.

Retention
We retain your Personal Information for our records unless and until you request its deletion. For information on erasure rights, see the ‘Your rights’ section below.

Automatic Decision-Making
We do not engage in fully automated decision-making with a legal effect. Shopify uses limited automated decision-making to prevent fraud, including temporary blacklists of IP addresses associated with failed transactions.

Your Rights (GDPR)
If you are a resident of the EEA, you have rights to access, correct, update, and erase your Personal Information. To exercise these rights, contact us at the address above.

Cookies
Our Site uses cookies to enhance your browsing experience. For a current list of cookies used, please refer to Shopify’s cookie documentation.

You can control cookies through browser settings. Note that blocking cookies may affect website functionality.

Do Not Track
We do not alter our data collection in response to Do Not Track signals.

Changes
We may update this Privacy Policy as needed to reflect our practices or regulatory changes.

Complaints
If you wish to make a complaint, contact us via the above details. If dissatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Last Updated: November 2024